One of the biggest questions always asked by our customers is what do you charge? Here at Blue Ridge RV when it came to pricing, we had one goal in mind; to treat people right while still being able to run our business. We're avid campers as well and understand that many times repairs are surprises that many aren't prepared for. We do our best to be fair and gladly encourage you to compare our rates to others of comparable experience and providing the convenience of mobile repair.

 

  • All service calls are charged an initial service call fee of $90 which covers up to 30 miles from our location in Stanley, Va. After 30 miles a standard $3.00 per mile will be assessed. Depending on location/ travel distance this fee is subject to being paid prior to being placed on the schedule. Return service call visits outside of Page County are subject to a rate of $1.50 per mile from Stanley, Va to cover associated costs of time and vehicle wear.

 

  • Our hourly rate is $145/hour with a one hour minimum required. Additional time will be billed in 15 minute increments at $36.25.

  • Any work required on waste water systems will be billed at $165/hour. Tanks and associated plumbing shall be sanitized prior to work. Tanks stuck closed or requiring sanitizing will incur an additional one time $200 fee.

 

  • Understand that while we do our best to help everyone we can,during prime season from April through early November we typically book 3+ weeks out on most jobs. 
    • Emergency calls for service that require us to rearrange other appointments or work beginning after 5:00pm will be priced at a service call fee of $150 and $175 per hour for labor with a one hour minimum to be paid prior to being placed on the schedule.

 

  • While at this time we are willing to accept some warranty work with various companies it is important for customers to understand a few factors:

    • Having a warranty does not mean the entire cost will be covered by the OEM/ warranty company.

    • Most companies do not reimburse service call fees for mobile tech work; these fees will be the responsibility of the customer.

    • Warranty work can involve multiple trips to customers unit for diagnostics to satisfy warranty claim. The customer will be responsible for fees accrued. 

    • A majority of warranty work is paid at a set flat rate of time and price; these numbers are for perfect world scenarios with no obstacles encountered. Customer will be responsible for any additional time accrued as well as difference in pay rate if applicable.

    • Warranty and insurance work performed by Blue Ridge RV is based on a labor rate of $175/hour. This rate includes our base labor rate plus costs to cover the administration time of part researching, ordering, filing of the claim with respective parties and payment tracking for the claim.
    • As a small business with one tech, during the prime camping season, requests for warranty work may be declined due to the additional admin time required for each claim or the customer may seek reimbursement from the company on their behalf after paying up front for work completed. Please consult with your warranty provider prior to such.